Terms of Service

1. About The Birdie Club

The Birdie Club ("we", "us", "our") is a web-based platform that helps golf societies manage events, bookings, competitions, scoring, and finances. The platform is operated as a marketplace connecting golf society organisers with their members.

2. Accounts

You must be at least 18 years old to create an account. You are responsible for maintaining the security of your account credentials. You agree to provide accurate information when registering and to keep your profile up to date.

We reserve the right to suspend or terminate accounts that violate these terms or are used fraudulently.

3. Golf Societies

Society organisers are responsible for the management of their society, including event details, pricing, and member communications. The Birdie Club provides the tools but does not verify the accuracy of event listings, pricing, or course information.

Society organisers are responsible for ensuring that event pricing is accurate and that any goods or services described (green fees, food, competition entry) are delivered as stated.

4. Payments and Fees

The Birdie Club facilitates card payments between society members and society organisers using Stripe Connect. When a member pays for an event booking by card:

• Stripe processing fees apply to every card transaction. These are currently 1.4% + 20p for UK cards and 2.9% + 20p for non-UK cards, charged by Stripe. These fees are deducted from the payment before it reaches the society.
• Platform fee: The Birdie Club charges a 2% platform fee on each card transaction. This fee is deducted from the payment amount and retained by The Birdie Club.
• Society receives: The remaining amount after Stripe fees and the platform fee is transferred to the society's connected Stripe account and paid out to their bank account on Stripe's standard payout schedule.

For example, on a £40 booking: Stripe takes approximately £0.76, The Birdie Club takes £0.80 (2%), and the society receives approximately £38.44.

Manual bookings (where the member pays the organiser directly by bank transfer or cash) do not incur any fees from The Birdie Club or Stripe.

We reserve the right to change the platform fee percentage with 30 days' notice to all registered society organisers.

5. Refunds

When a booking paid by card is cancelled (either by the member or removed by the organiser), a full refund is automatically processed via Stripe. The Stripe processing fees and The Birdie Club platform fee are also refunded.

Refunds typically appear in the member's bank account within 5-10 business days, depending on their bank.

For manual bookings (bank transfer or cash), refund arrangements are between the member and the society organiser. The Birdie Club is not involved in manual payment disputes.

6. Stripe Connect

Society organisers who enable card payments create a Stripe Express connected account. By doing so, they agree to Stripe's Connected Account Agreement. The Birdie Club is not responsible for Stripe's services, fees, or policies.

Society organisers are responsible for the accuracy of the information they provide to Stripe during onboarding, including bank account details.

7. Course Data

Course information (par, slope rating, yardage, hole data) is provided by third-party sources and may not always be accurate or up to date. The Birdie Club does not guarantee the accuracy of course data and accepts no liability for errors in course information.

8. Scoring and Competitions

The Birdie Club provides tools for Stableford scoring and leaderboards. Scores are entered by individual members and are not independently verified by the platform. The platform calculates Stableford points automatically based on the strokes and handicap entered, but the accuracy of scores is the responsibility of the players.

Prize allocation and payouts are managed by the society organiser. The Birdie Club facilitates the recording of prizes but does not guarantee their distribution.

9. Limitation of Liability

The Birdie Club is provided "as is" without warranties of any kind. We are not liable for any losses arising from the use of the platform, including but not limited to: inaccurate course data, scoring errors, payment disputes between members and organisers, or event cancellations.

Our total liability to you for any claim arising from the use of the platform is limited to the amount of platform fees you have paid to us in the 12 months preceding the claim.

10. Changes to Terms

We may update these terms from time to time. We will notify registered users of material changes via email or through the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

11. Contact

If you have questions about these terms, contact us at hello@birdie.club.